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Rental and Utility Assistance

Need rental assistance?
Speed up the online process by filling out the INITIAL online take form here.

PLEASE NOTE: THIS IS JUST THE INITIAL FORM TO START THE APPLICATION – NOT THE APPLICATION!
We only have rental assistance in Utah, Wasatch, or Summit Counites
Once you press submit, someone will contact you shortly via email (1-3 business days) with the next steps in the process and a list of documents that will be needed.
Please make sure you finish the intake form. If not, it will be deleted.
 If you already have a login or have gotten services with us before, please use the login portal and not new user portal.
We are 6 weeks or more behind on our rental applications. It is still your responsible to pay your rent. We advise you to look for other alternatives for rent payment.  
If you need assistance with rental and eviction counseling, please reach out to Davis at davist@casfb.org

Rental Assistance FAQs (Frequently asked questions)

  • Once ALL documents are submitted, you will be added to the waitlist.
  • Government-issued photo identification for ALL adults  in the household
  • Birth Certificates and Social Security Cards for ALL household members.
  •  A copy of the lease (must be 12 months and/or have had a 12-month lease and now on a month-to-month for the same location.
  • Verification of income (last 3 months of pay stubs, child support order, Social Security determination, benefits letter, etc.)
  • Verification of hardship (explanation of why they need assistance)
Note: Rental case manager and rental processing staff will ask for additional documentation once eligibility is determined. 
Eligibility is determined on a case by case basis.  A lot of factors go into the decision.
With our current grant funding, CASFB is only able to provide rental assistance for U.S. Citizens and permanent residents(green card holders).
  • Must have need and facing a crisis.
  • Must be low to moderate income (below 80% of the Area Median Income).
  • Rental must be in Utah, Summit, and Wasatch counties (some limitations due to funding).
  • Must be able to sustain rent past assistance.
  • Rooms, mobile home pad rent, subleasing, etc. are ineligible.
Note: Rental assistance is only for past owing rent or initial leasing costs for rapid rehousing.

Need Utility Assistance?

We offer limited utility assistance in Provo, Orem, and Spanish Fork City.  This is for city utilities only.  To start the process, complete the online initial intake form. Once complete, a staff member from the Financial Learning Center will reach out with the next steps.   To qualify for assistance, you must have a late or shutoff notice.  You may also want to reach out to the HEAT program at https://jobs.utah.gov/housing/scso/seal/otherheatforms.html

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Emergency Shelter

Our housing team works to empower families by providing resources to solve your immediate needs. There is no full-time shelter in Utah, Wasatch, and Summit Counties. We provide short-term shelter at local hotels for families, couples, and vulnerable individuals. Our motel shelter is limited. If eligible, guests may receive 1–3 nights of shelter on a case-by-case basis. During the winter season, individuals and couples in Utah County will be referred to the warming center.

Temporary Shelter FAQs

Our motel shelter is limited. We do provide shelter for families, individuals, couples, and vulnerable individuals. If you are eligible, you will get a maximum of 1-3 nights, and it will be on a case-by-case basis.

ID is required. Other documents will be provided by a case manager. If eligible motel services will be temporary.

Please call:

Utah County Provo Dispatch (801) 852-6210

  • Weekdays: 6pm-12am
  • Weekends: 9am-12am
  • Holidays:  9am-12am

Wasatch County Dispatch (435)-654-6571

  • Weekdays: 6pm-12am
  • Weekends: 9am-12am
  • Holidays 9am-12am

Summitt County Dispatch (435)-649-1234

  • Weekdays: 6pm-12am
  • Weekends: 9am-12am

Holidays: 9am-12:00am

If eligible and given a motel stay, you will need to come to the closest office the next business day.

  • Utah County: 815 S Freedom Blvd in Provo
  • Wasatch County: 34 W 200 S in Heber (Hours varies)
  • Summit County: 17 S main St in Coalville (Hours varies)
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Warming Centers

From November 17, 2025, to March 1, 2026, our warming center at the red warehouse in unincorporated Utah County will open its doors every night from 8:00 p.m. to 8:00 a.m., offering unhoused, single adults (18 years and older) a safe, warm place to rest.

Learn More

Choosing A Property To Buy. The Hand Holds The House.

Other Services

Identification and Birth Certificate

We offer limited one-time assistance for clients who qualify for a birth certificate and/or identification. Clients must come in and talk to a case manager in person.

Clothing and Furniture Vouchers

We offer clothing and furniture vouchers to clients who qualify for these services. Clothing vouchers are intended to help clients prepare for work and/or job interviews. If you have a job lined up or an upcoming interview, please speak with one of our case managers. Verification of employment will be required. Furniture and household goods vouchers are available on a case-by-case basis for those moving into permanent housing. A copy of a current lease is required. Community Action does not provide pick-up or delivery services

Transportation

We’re happy to help with transportation needs for eligible clients. Depending on your situation, we may be able to provide gas vouchers or bus passes. These are offered on a limited, case-by-case basis, so please stop by and chat with one of our case managers to see how we can best support you.